Connect the Unconnected

Inlumi Lighting provides three year warranty and supports anytime, Every product can be tracked manufactured date and test report by Inlumi database management system to ensure every user benefits through Inlumi service hotline and branched offices ,Every Inlumi's staff welcome your inquiries and visits .

Inlumi Lighting Service Hotline:

+86-755-3696-3776

Frequently Asked Questions

• 1. How is your delivery time ? A : Samples delivery time is 3-7 days, bulk order is more than 5 days.
• 2. Whether accepting small order ? A : Yes, The minimum order:more than 20 pcs.
• 3. After-sales service ? A : Our warranty is three years. - We’ll pay all transportation cost for freight out and home in first year.( non-artificial damage)( It is product quality problems).
• 4. Whether to reply the buyer inquiries and the price in time, how long ? A : Very timely, The reply of general products’delivery time is within 24 hours.
• 5. Payment ? A : T/T 30% in Advance,70% Balance against the Copy of the B/L.
• 6. Whether offer OEM / ODM service ?How long to finish the OEM/ODM order ? A : We provide OEM/ODM service.
• 7. Whether own the patents about your products ? A : There are 18 patents about our products, including the utility model patents and appearance design patents.
• 8. What certification about your products ? A : CE, ROHS, KEMA, ETL, PSE, FCC.